Privacy Policy

1. Who We Are

RJI Group Ltd (Company No. 08662721) is a construction, refurbishment and maintenance contractor based at 9 Rocheview Business Park, Millhead Way, Rochford, Essex, SS4 1LB. We are committed to protecting your privacy and handling your data responsibly and transparently.

2. Information We Collect

When you use our website or contact us, we may collect the following information:

• Your name and job title
• Company or organisation name
• Email address and telephone number
• Details of your enquiry or project requirements
• Technical data such as your IP address and browser type (via standard web server logs)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations
• Deliver our construction and maintenance services
• Communicate with you about projects
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal grounds: (a) your consent when you submit an enquiry; (b) performance of a contract when we provide services to you; (c) our legitimate business interests in responding to enquiries and marketing our services; and (d) compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our business, such as IT service providers and professional advisers. Any third parties we work with are required to protect your data and use it only for the purposes we specify.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. For client records, this is typically 6 years after the completion of a project.

7. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Cookies

This website uses only essential cookies required for the website to function. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and provide you with appropriate notice and choice.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses SSL/TLS encryption to protect data in transit.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.